Store Policy

Customer Care

We strive to create and ship your custom crocheted hat as quickly as possible. Please understand that your are ordering a custom created product and time is necessary to produce a quality product for you. While our normal time to create and ship your custom crocheted hat is usually less than a week, ordering close to a major holiday can increase this time. If you don't see the hat you want here on our website, please email us and we'll do our best to create what you need.

Privacy & Safety

For your protection and privacy, we only accept Stripe for payments. We will only use your contact information to complete your order, and we absolutely will not ever sell your contact information or use it in any way other than to complete your purchase and/or custom project.

Shipping and Handling

All hats are shipped via USPS. When you view your cart you will see the shipping cost. For Maryland customers, 6% Maryland tax is added to your order before shipping costs are added. When you are finished shopping, just click on the button to complete your order.

 

Payment Methods


• STRIPE

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